OPay has dismissed rumours circulating on social media that the fintech company plans to shut down its operations, describing the claims as false, malicious and fabricated.
In a statement addressed to its customers on Monday, the company said reports claiming that customer accounts had been wiped out, deposits lost and operations shut down were misleading.
OPay assured customers that all accounts and deposits remain safe, intact and fully accessible, adding that it would continue to provide payment and financial services across Nigeria.
The company said it operates as a licensed institution regulated by the Central Bank of Nigeria (CBN), with customer deposits insured by the Nigeria Deposit Insurance Corporation (NDIC).
OPay urged customers to disregard unverified claims and rely on updates from its official website and verified social media platforms.
The fintech firm also warned individuals spreading false information that it would take appropriate legal action against perpetrators of fabricated rumours.
It urged anyone with verifiable proof concerning the allegations to come forward and present the evidence without authorisation.
OPay said it remained committed to maintaining high standards of security, transparency and customer protection in its operations.
